Privacy Policy
Last updated July 6, 2026 · Peaks and Valleys Construction LLC
The plain-English version first: we collect what you give us to schedule and perform work, we use standard analytics to improve the site, we never sell your information, and you can ask us to delete it any time.
What we collect
- Information you give us: name, phone, email, address, and project details submitted through forms, calls, or texts — used to schedule inspections, prepare bids, and perform work.
- Automatic information: standard analytics data (pages visited, device type, referral source, and campaign parameters such as UTM tags) collected via cookies and similar technologies.
- Call and text records: calls to our tracked numbers may be recorded for quality and training; texts you send us (including photos) are retained with your customer record.
How we use it
- To respond to your requests, schedule work, prepare estimates, and service warranties.
- To measure which marketing actually works (aggregate analytics and ad-platform conversion reporting).
- To send service communications — appointment confirmations, project updates, warranty registration. Marketing messages only with consent, and every one has an opt-out.
What we never do
We do not sell, rent, or trade your personal information. We share it only with service providers who help us operate (CRM, scheduling, payment, and analytics vendors bound to confidentiality), with insurers/adjusters at your direction during a claim, or when the law requires.
Your choices
- Ask what we hold about you, correct it, or request deletion: email office@peaksroofs.com or call 360-404-7835.
- Opt out of marketing texts by replying STOP, or of emails via the unsubscribe link.
- Block analytics cookies through your browser settings; the site works fine without them.
Retention & security
Customer records are retained for the life of your warranty plus applicable legal periods, then deleted. Data is stored with reputable providers using encryption in transit and at rest. No system is perfect; if a breach affects you, we'll notify you as state law requires.
Contact
Peaks and Valleys Construction LLC · 522 W Riverside Ave STE N, Spokane, WA 99201 ·360-404-7835 · office@peaksroofs.com