Our workmanship. In writing.
We stand behind our installation with a written workmanship warranty — leak-free and not prorated. Here's what that means without the legal fog.
If our installation leaks, we fix it. Period.
If our work leaks, we fix it and the resulting interior damage repair is on us. No deductible, no "acts of nature" dodge for weather the roof was rated for, no invoice.
A promise you can actually enforce.
Not prorated, and claims handled by one phone call — not a certified-mail obstacle course. The materials also carry their own separate manufacturer warranties.
Covered
- ✓ Leaks from installation workmanship
- ✓ Flashing and penetration seals we installed
- ✓ Ridge, valley, and edge detail failures
- ✓ Fastener back-out and related lifting
- ✓ Interior damage caused by a covered leak
Not covered (told to you straight)
- ✗ Storm damage — that's your homeowner policy's job (we help with the claim)
- ✗ Damage from other trades on the roof after us
- ✗ Pressure-washing (it destroys shingles — don't)
- ✗ Unmaintained moss on cedar systems with a written care schedule
A warranty is only as good as the install under it.
Start with the free inspection — the warranty conversation comes with real numbers attached.
What "lifetime warranty" actually means
You'll see competitors advertise "lifetime workmanship warranties." Before that decides your bid, read the fine print for these four clauses — then compare honestly:
| Ask the fine print | Typical "lifetime" warranty | Ours, in writing |
|---|---|---|
| Prorated? | Often — later-year coverage may be a fraction of year-1 coverage, on a schedule buried in an appendix. | Not prorated — the coverage on paper is the coverage you get. |
| Whose fault does it cover? | Vague — "materials" language that quietly excludes the installation, where most failures start. | Workmanship — the install itself, which is where first-decade leaks actually come from. |
| How do you claim? | Read the notice requirements; some demand certified mail within days of discovery. | One phone call. We inspect within days; if it's on us, we fix it. |
A defined promise you can enforce beats an undefined one you can't. Bring us any competitor's warranty document — we'll walk through both, clause by clause, at the kitchen table.
Warranty questions, straight answers
How do I make a warranty claim?
One phone call: 360-404-7835. No forms-first runaround. We inspect within days, and if it's on us, we fix it — that's the entire process.
What voids the warranty?
The honest list: unrepaired damage from other trades (satellite installers are the classic), pressure-washing the roof, and unauthorized modifications. Normal weather — including the storms we build for — does not.
What’s the difference between your warranty and the manufacturer’s?
Ours covers workmanship — the installation. The manufacturers cover their materials under their own separate warranties. Roof failures in the first decade are overwhelmingly installation failures, which is why a solid workmanship warranty is the one that matters and the one cheap bids never include.